Schedule and Delivery Processor Error

I am having issues with getting our Development Report Services Server to
schedule any reports to run. Recently, I had to change our service account
to a non-expiring one and now I get the following in our Event Log.
Schedule and Delivery Processor
Failed to decrypt symmetric key. Most likely cause is the serivce username
has changed.
Our setup is as follows:
W2K3 Web Server (running Reporting Services) and a seperate SQL 2000
Enterprise Server housing the Reporting Services database. I have run the
rsconfig and the rsactivate after changing the service account which
completed successfully.
Does anyone have any suggestions, short of totally reinstalling, to get this
error corrected and the scheduler working?
Thanks,
Greg QuinnI answered my own question. By running the rskeymgmt utility with the -d
flag I was able to delete all encrypted information from the reporting
services database and then ran the rsactivate and then reapplied the
datasources, parameters and schedules. Now everything appears to be working
correctly.
"Gregory C. Quinn, Jr." <gquinn@.yadtel.net> wrote in message
news:11vpjatmrfu45d2@.corp.supernews.com...
>I am having issues with getting our Development Report Services Server to
>schedule any reports to run. Recently, I had to change our service account
>to a non-expiring one and now I get the following in our Event Log.
> Schedule and Delivery Processor
> Failed to decrypt symmetric key. Most likely cause is the serivce username
> has changed.
> Our setup is as follows:
> W2K3 Web Server (running Reporting Services) and a seperate SQL 2000
> Enterprise Server housing the Reporting Services database. I have run the
> rsconfig and the rsactivate after changing the service account which
> completed successfully.
> Does anyone have any suggestions, short of totally reinstalling, to get
> this error corrected and the scheduler working?
> Thanks,
> Greg Quinn
>